Feedback

The artificial intelligence came up with its own information out of thin air, even though I asked it to analyze the text I shared and look for themes in it.

Hi , I upgraded to pro and turned my admin account into a viewer account (yes stupid), assuming that the other person would become the editor then with access. Oopsie

Sometimes larger portions of the transcript are appropriate for a broader tag topic...and within those chunks of data are smaller segments that could be tagged to more specific topics. For instance if Tag A encompasses statements 1, 2, and 3, but statement 2 could be tagged with Tag B as well, it seems like we are forced to create three instances of Tag A where statement 2 would be tagged with A & B. It would be more ideal if all of statements 1, 2, 3 were one instance of Tag A and Statement 2 could have a nested tag of Tag B...if that makes sense.

Currently, we are limited to using the timestamp breaks that the system creates during its automatic transcription. As we go through and clean up our transcriptions (removing filler words, adding context, etc.), it would be super helpful if creating a paragraph break in the text lined up with a new timestamp in the video. Doing so would give us more control in how the transcription is presented and consumed by the person working through it.

I often find myself deleting a note by accident is it possible to get a confirmation dialogue before executing or at least and undo button.

Create a bulk tag that can be applied to every line of data in one document. As I am starting to build out the repository I will have a tag citing the source and a tag for the card sorting and being able to bulk tag from the source would make this process more efficient.

It would be helpful to create project level permissions for those invited to a workspace. For example, when wanting to share one project with a stakeholder or a client, being able to invite them to that specific project only or collection of projects, rather than having access the entire workspace.

It would be helpful to be able to select multiple images at once to add to the canvas. Currently selecting one image at a time is quite time consuming when there are many to be added.

Is it just me or is the "Add highlights to Analysis" button's navigation away from the Data page very disruptive in workflow? I once lost all my highlights when I didn't click the "Add highlights" button, and now I click it regularly. But every time I click it, I lose my place in the Data page and then have to go back to the page and find it again.

Including an option to add a custom source field to note importing would be helpful! Would like to include a URL as a source when importing a CSV of notes to have a link back to cross check and contextualize the imported notes. (These notes come from online research to track activities in target markets.)